AI strategy and advisory
We map where AI creates real value in your firm, score each opportunity by value and risk, and give you a sequenced plan you can act on this quarter.
AI Consulting
AI Consulting Services in Australia
We are the AI consultancy that designs and builds the solution, not just the slide deck. From your first strategy session to a working system inside your business, our AI consultants own the full journey.
AI consulting, in one paragraph: AI consulting is the practice of finding where artificial intelligence can cut cost or save time in a business, designing the right solution, then building and integrating it into daily operations. At Centric/AI we do all four steps in-house, so you finish with a working system, not advice.
What an AI consultancy should actually deliver
- A working system, not a report. We measure success in production, not slides.
- Built into your tools. We integrate with Microsoft 365, Copilot, Azure and the systems you already run.
- Sized for professional services. Legal, accounting, finance, engineering, property and insurance firms across Australia.
- Safe by design. Governance, data handling and human oversight planned from day one.
Most AI advice stops at the recommendation. You get a roadmap and an invoice, then the hard part is left to you. We work the other way. As hands-on AI consultants we find the repetitive, high-cost work in your firm, design the right solution, and build it into the tools your team already uses. In 2026, Australian professional services firms are under real pressure to do more with the same headcount, and that is exactly where modern AI pays for itself fastest.
What we do
Our AI consulting services
Intelligent automation
We automate the document-heavy, repetitive work that eats billable hours, from intake and data entry to drafting and reporting.
Business process management
We redesign the workflow around the automation so the whole process gets faster, not just one step.
Custom AI integration
We connect AI into the systems you already run, including Microsoft 365 and Azure, so your team works in familiar tools.
Intelligent document processing
We turn paperwork into structured data your systems can use, accurately and safely. Read our guide to intelligent document processing.
AI readiness
Not sure where to start? We assess your data, systems and team, then pick a contained first project. See our AI readiness checklist.
The difference
Advice alone vs an AI consultancy that builds
| Stage | Advice-only consultants | Centric/AI |
|---|---|---|
| Strategy | A roadmap document | A sequenced plan tied to your data and systems |
| Build | Handed to your team or a third party | Built in-house by the same team that planned it |
| Integration | Out of scope | Connected into Microsoft 365, Azure and your line-of-business tools |
| Outcome | A plan you still have to deliver | A working system in production |
Why Centric/AI
Consultants who build, not just advise
Our directors bring strategy and delivery under one roof. Between them they hold the Microsoft Certified Systems Engineer (MCSE), Project Management Professional (PMP) and PRINCE2 Practitioner credentials, with deep program, project and business-analysis experience. That mix is rare in AI consulting and it is why our projects move from idea to working system without the usual handover gaps.
- Australian and accountable. We are based in Osborne Park, Perth, Western Australia, and work with firms across Australia.
- Build under one roof. Strategy, delivery and integration from the same team.
- Safe by design. Governance, data handling and human oversight planned from day one.
Meet the team on our about page, or see the industries we work with. You can also compare us against the market in our guide to choosing an AI consultant in Australia.
How we work
A clear path from idea to impact
1. Find the value
We pinpoint the repetitive, high-cost work worth automating first.
2. Design the solution
We design around your data and systems, with governance built in.
3. Build and integrate
We build it into the tools your team already uses.
4. Measure and improve
We track the result and refine, so value compounds over time.
Questions
AI consulting FAQs
What does an AI consultant do?
An AI consultant finds where artificial intelligence can save time or money in your business, designs the right solution, and helps build and integrate it. We do all of this in-house, so you end up with a working system rather than just advice.
How can AI help a professional services firm?
AI handles the document-heavy, repetitive work that consumes billable hours, such as client intake, data entry, drafting, summarising and reporting. That frees your experts for higher-value work and lowers your cost to serve.
Can AI replace a role in my business?
AI rarely replaces a whole role. It removes the repetitive tasks inside a role, so a smaller team handles more work. We help you redesign the workflow so the time saved turns into capacity or growth.
How much does AI consulting cost in Australia?
It depends on the scope and the systems involved. We start with a contained first project so you see value before committing to anything larger. Talk to us for a scoped estimate.
Do you work with firms outside Perth?
Yes. We are based in Osborne Park, Perth, Western Australia, and work with professional services firms across Australia.